Online Shopping in Daily Life

Recently, online shopping mall transactions, home shopping, and electronic payment have become an integral part of daily life, along with e-commerce and mail order transactions. Under such circumstances, there is now a pressing need to protect consumers’ rights by encouraging such transactions to be carried out fairly.

The 「Act on the Consumer Protection in Electronic Commerce, etc.」 was enacted to protect consumers’ rights and interests in e-commerce and mail order transactions by ensuring consumers’ right to withdraw from a subscription and cancel a contract concerning their purchase of goods and services and to regulate the businesses concerned.

This content sets forth information on the laws pertaining to online shopping and e-commerce, with the focus on such details as member subscription, door-to-door delivery, exchange, refund, return, consumer dispute, etc.